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If the latest Windows 11 update broke your VPN, here’s how to fix it


Microsoft is investigating reports that the latest Windows 11 April update broke some VPN apps for users. The update, titled KB5036893, introduced several improvements to Windows 11; Unfortunately, it also appears to have broken VPN apps that run with a TPM-backed certificate.

The exact problem users are running into seems to be that the VPN can’t find the certificate it needs to use with the Extensible Authentication Protocol, explains Reddit user Flo-TPG. Now that Microsoft has confirmed that it is aware of the issue and is investigating it, we hope to have a fix in no time.

Unfortunately, that doesn’t help those currently trying to use a VPN with Windows 11. If you have installed the KB5036893 update, the only real option you have is to uninstall it and downgrade to the previous version of Windows 11.

How to uninstall a Windows 11 update

If you ever have any issues with a new Windows 11 update, you can always roll back to the previous version thanks to a handy built-in system that Microsoft has included in the operating system.

  1. First, open the Settings menu on your Windows 11 PC.

  2. Navigate to windows update.

  3. Now click Update history.

  4. Scroll to the bottom and select Uninstall updates.

  5. Find the update you need to uninstall; in this case you will want to look for an update KB5036893—and click Uninstallthen complete the process.

Once the update finishes uninstalling, your system will reboot and you can boot back into the previous version of Windows 11. Please note that downgrading some of the major updates for Windows 11 may remove some features from your operating system. .